Privacy Policy

1. Scope and Information We Collect or Handle

This Privacy Policy applies to personal information handled through the Japalize Boost website, contact forms, email, payments, communications, and the provision of our Japan-market services.

We may collect or handle information reasonably necessary for our business and services, including business contact information, project and payment information, Client-provided materials and account access, publicly available business information, and technical information generated through use of our website.

When performing commissioned work, we may access Client-controlled systems and data as reasonably necessary for the service. The Client remains responsible for personal data it controls and for any privacy notices or other obligations applicable to its own customers, users, or other data subjects. Payment card information is processed by external payment providers, and we do not store full payment card numbers.

2. Purposes of Use

We use information we collect or handle to respond to inquiries, conduct business discussions, confirm project requirements, process orders, manage projects, provide support, and communicate about our services. We also use it to provide commissioned Japan-market services, including localization, rewriting, content creation, marketing execution, social media support, research, reporting, outreach, coordination, and related activities.

We may also use information for payment processing, business and transaction records, accounting and tax administration, legal compliance, fraud or abuse prevention, website and operational administration or improvement, relevant B2B outreach using publicly available business contact information, and optional marketing communications where applicable.

If we intend to use personal information for a new purpose that is not substantially related to the purpose disclosed at the time of collection, we will update this Privacy Policy and provide additional notice or obtain consent where required by applicable law.

3. Sharing, Outsourcing and Processing Outside Japan

We do not sell or rent personal information. We may share or entrust personal information as reasonably necessary with:

• Service providers and subcontractors that support our services or business operations, including payments, website operation, communications, data storage, accounting, security, and information processing.
• Parties where disclosure is required by law, court order, or a competent public authority.
• Successors, counterparties, or professional advisers involved in a business transfer, restructuring, or similar transaction.

External service providers or subcontractors may store or process personal information outside Japan. Such sharing, outsourcing, and cross-border processing will be handled in accordance with applicable law.

4. Cookies, Retention and Security

Cookies and Analytics

Our website may use cookies and similar technologies to provide basic functions such as page display, forms, chat or messaging features, security, and payments. Disabling these technologies may cause some features to function incorrectly.

We may also use cookies or similar technologies to understand website usage, improve our services, or support marketing activities. Where required, we will provide notice or manage consent in accordance with applicable law. Cookies can generally be deleted or restricted through browser settings.

Retention

We retain personal information for as long as reasonably necessary for the purposes described above and for applicable legal, accounting, dispute-resolution, and other legitimate business needs. Information that is no longer required will be handled in accordance with applicable law.

Security Measures

We take reasonable security measures appropriate to the nature of the information and the scale of our business, as required by applicable law. No method of internet transmission or storage can be guaranteed to be absolutely secure.

5. Your Rights

Subject to the Act on the Protection of Personal Information of Japan and other applicable laws, individuals may have the right to request notice of purpose of use, disclosure, correction, addition, deletion, suspension of use, erasure, or suspension of third-party provision with respect to retained personal data that identifies them.

To protect against impersonation or unauthorized requests, we may take reasonable steps to verify the identity of the requester or the authority of a lawful representative. If a request cannot be fulfilled in whole or in part because of a legal requirement or exception, we will respond in accordance with applicable law.

The operator’s name and business address are stated in the privacy contact section below. If we send marketing email, recipients may unsubscribe using the method provided in the message or by contacting us through the privacy contact listed below.

6. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, systems, business operations, or applicable law. The updated version will be posted on our website. Where a change is material, we will provide additional notice when reasonably required.